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SHIPPING AND RETURNS

Shipping Policy

At Cultured Co., we strive to provide efficient and reliable shipping services. Once your order is placed, please allow 1-2 business days for processing before it is shipped. We offer various shipping methods, including standard and expedited options, with estimated delivery times provided at checkout. Shipping rates are calculated based on destination and package details. You will receive a tracking number to monitor your package's progress. For international orders, please be aware of potential customs duties and taxes. If you encounter any delivery issues, please contact our customer support.

Return & Exchange Policy

We want you to be satisfied with your purchase from Cultured Co. Eligible returns are accepted within 30 days of delivery. The item must be unworn, with tags attached. Please contact our customer support to initiate a return. The customer is responsible for return shipping costs. Refunds will be issued to the original payment method upon receiving and inspecting the returned item. Exchanges are subject to availability. Gift cards, final sale items, and customer-damaged items are non-refundable. For more details, please contact our customer support team.

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